Merchant & Mills has shifted its core fabric collections towards more sustainable options, discontinuing those that didn’t meet their stringent criteria. Their focus is predominantly on natural fibres, with a particular emphasis on linen. They have also expanded their offerings in Hemp and Tencel, fibres known for their high eco-friendliness ratings. Whenever feasible, they have transitioned their cotton ranges to organic GOTS certified materials.
According to the website, their linen fabric, for example, is produced in small batches in Eastern Europe, where there is a strong heritage of spinning and weaving. The mill runs on green energy and is Oeko-Tex certified and a member of the European Flax-Linen and Hemp alliance.
Furthermore, they collaborate with global partners to curate a selection of deadstock fabric. This deadstock – surplus material from fashion designers, film sets, and fabric mills – would otherwise be destined for landfills. By repurposing these fabrics, Merchant & Mills not only reduces waste but also offers their customers unique and environmentally responsible fabric choices.
In their retail operations, all orders are dispatched without plastic packaging, using either paper mailers or cardboard boxes. They make a conscious effort to reuse incoming cardboard boxes for outgoing orders. Additionally, they offer a ‘packaging-free’ option, allowing retail customers to choose to receive items placed directly in a box without pre-wrapping.
For their wholesale and warehousing, a significant number of their fabric suppliers are located within Europe, enabling fabric transportation by road. They have requested these suppliers to eliminate plastic wrapping around fabric rolls, opting instead for paper, which is then recycled. Currently, Merchant & Mills uses a blend of 50% recycled and recyclable plastic for this purpose and is open to sharing this resource to encourage wider use over 100% new plastic.
All incoming plastic at their facilities is reused as much as possible, and they encourage their customers to repurpose the plastic they receive. Their courier partners, DHL and DPD, operate climate-neutral deliveries, offsetting their carbon footprint through various climate protection projects.