The brand is part of Bestseller.
Bestseller is a Danish family-owned clothing brand, founded in 1975, that has grown into a fast fashion giant with a portfolio of fashionable brands.
The company employs over 41,000 people and offers its fourteen brands in over 5,300 stores in 43 countries.
With such a big name in the industry, comes big responsibility. It’s very unfortunate that this responsibility is not being taken at the moment. The mother company offers a single sustainability report that covers all of its nearly twenty brands.
This report is mainly filled with fragmented information about what specific brands do well, but lacks a general representation of the performance of either the mother company or the individual brands on sustainable practices.
During the COVID-19 pandemic, the fashion industry faced significant scrutiny over its treatment of workers, particularly in global supply chains. Bestseller, like many other fashion brands, was part of this controversy. The main issues revolved around the cancellation of orders and the impact on workers in manufacturing countries. When the pandemic hit, many brands faced decreased demand and store closures, leading to the cancellation of orders already placed with factories. This had a domino effect on the factories and the workers employed there, many of whom are in countries with minimal social safety nets.
For Bestseller specifically, reports and criticisms emerged regarding its handling of payments to suppliers for orders that were either in production or completed but not yet shipped. The controversy centred around whether Bestseller and similar companies would honour their commitments to these orders, ensuring that workers would get paid for their labour. The fear was that without payment for these orders, factories would be unable to pay their workers, leading to lay-offs, unpaid wages, and exacerbating poverty and hardship in already vulnerable communities.
In response to public pressure and advocacy by labour rights organizations, some brands, including Bestseller, committed to paying for orders in production or completed. Bestseller publicly stated its intention to take responsibility for its supply chain by working through its commitments and ensuring that workers were treated fairly.
Since the controversy, the company has made small steps by implementing a Code of Conduct to ensure basic labour rights and publishing a list of suppliers. However, until today none of its supply chain appears to be certified by crucial labour standards that help ensure worker health and safety, ensure workers are paid living wages, and other rights.