HOIHOI

PRODUCTION LOCATIONS 

• Belgium 

WORKING CONDITIONS & LIVING WAGES 

Many bag repairs are done by shoemaker and founder Justine, from her workshop in Oosterzele, Belgium. If this studio is too far away from you, you can also bring your item to one of HOIHOI’s partner studios, also located in Belgium. 

MATERIALS 

• Leather
• Rubber
• Elastic 

HOIHOI states that the most challenging repairs are those that require ​‘reconstruction’, such as the replacing of a worn lining or a torn handle. All leather repairs start with finding the right leather to restore the original look of the item. Then, the broken parts are removed, and the new materials are placed professionally. HOIHOI can replace the soles of shoes, reupholster heels, replace zips and closures in handbags, and much more. 

As HOIHOI is a repair service, they use limited quantities of raw materials. They do not disclose where their materials are sourced from on their website. 

PACKAGING 

HOIHOI does not disclose what, if any, packaging materials are used within their supply chain. As this is a repair service, packaging materials are unlikely to be used. 

WATER USAGE & CHEMICALS 

HOIHOI doesn’t disclose any methods to reduce water or chemical usage in their supply chain. Some of their repairs may involve chemicals, as they sometimes apply waterproof protectors to handbags, and are able to recolour handbags too. 

CIRCULAR BUSINESS MODELS 

By combining new and old techniques, Justine is always looking for the best solution to give your favourite items a new life. In this way, she makes sure that less stuff is thrown away, contributing to a more sustainable, circular society. 

DISTANCE & COMPLEXITY OF THE SUPPLY CHAIN 

As HOIHOI do not disclose where they source their materials from, it is difficult to assess the distance and complexity of their supply chain. However, all their repair facilities are located in Belgium. 

TRANSPORTATION 

HOIHOI does not disclose what transportation methods are used in their supply chain.

• Leather 

HOIHOI uses small quantities of leather for their repairs which require replacement materials. They do not disclose where their leather is sourced from, making it difficult to assess the animal welfare aspects of the company. 

HOIHOI is a repair service that helps you to keep your handbags and shoes in use for as long as possible. This encourages slow fashion practices from consumers. 

TRANSPARENCY ON PRODUCT

As HOIHOI completes their repairs at their own workshops, you’ll know exactly where your products were restored. 

TRANSPARENCY ON PROCESSES 

HOIHOI provides examples of previous repairs on their website, helping to explain the process behind their repairs. Whilst the locations of the workshops are easily accessible, HOIHOI does not disclose where they source their materials from.